Professional Services

Network Assessment

Video surveillance solutions require a reliable network infrastructure. The BCD professional services team has skilled network engineers with expertise in video surveillance. A thorough network analysis pre-VMS deployment or expansion and post-VMS installation ensures that the installation process runs as intended, issues are identified and solutions are available to bring system functionality to its optimal state.

Network Deploy / Provision

BCD offers configuration services for networking hardware to support the in-house network hardware physical design. Your client may require a specific switch vendor’s products, but lacks the protocol knowledge to make the system function efficiently. BCD professional service team members are well-versed in networking protocol theory and work closely with our partners to meet their clients’ needs.

Development & Integration Services

Targeted custom solutions for specific and unique client needs address:

• Assessment and design
• Collaborative development
• VM creation, both VMware and Hyper-V

Network Design

Proper network design is critical in video surveillance implementations. Choosing the correct networking hardware for new installs or integrating into an existing install helps meet your client’s timeline. BCD has partnerships with leading network technology vendors whose optimized hardware enables low-latency digital video delivery. BCD professional service team members have training in these networking products and can design solutions to meet any need.

SAN Provisioning

Recorded digital video storage and on-demand retrieval are crucial to any VMS installation. BCD has certified highly available storage solutions from leading storage vendors for integration with many video surveillance applications. The BCD Professional Services team has expertise in designing and deploying these solutions. Our team can configure and validate these solutions on-site around the integrator’s storage requirements.

System Updates and Patches

The BCD team completes updates and security patches for operating systems. When possible, these can be automated via WSUS or Group Policy servers.

MS Domain and Active Directory Setup

This service addresses domain setup, app connection, synchronization and group policy management and updates across Microsoft.

Hypervisor Setup and Administration

The BCD Operating System Services team will manage the initial setup of the system, including installation, user management and domain enrollment. After deployment, support continues as we manage updates, security patches and additions, moves and changes to the system.

Linux System Setup and Admin

Our team will manage the initial setup of Linux systems, covering installation, user management and domain enrollment. We’ll remain available for ongoing support with security patches and additions and changes in the system.

DB Design and Engineering

Trust the BCD team with SQL database architecture design. Our experts will plan, structure and optimize the database for efficient data retrieval, management and storage using SQL.

DB Install and Setup

We’ll install applications and complete database platform setup, including:

• Database migrations
• Configuration of auto-backups
• User credential management
• User authentication

DB Manual Backups

Our administrators initiate manual database backups to create on-demand copies of data. These data copies create a backup you can revert to if a major system modification fails.

DB Migration

The database migration services help with moving to a new platform or app, ensuring that structural definitions and data records are preserved so they function correctly in the new destination.

DB Repairs and Rebuilds

Our experts can manually fix and rebuild databases that have structural damage, corruption or other issues to optimize performance.

DB Server Updates

We will deploy version updates, patches and more to improve the performance, stability and security of the software.

Software Development Services

We will complete custom apps, macros and plug-ins for your client’s database. These tools are designed to fit unique workflows and requirements, enabling process automation, system extensions and more.